Global E-Commerce - Governance Operational Risk Analyst Taguig Regular Operations Job ID: A241021

Governance Operational Risk Analyst - Global E-Commerce (Japan Market)

Location: Taguig

Team: Global Operations

Employment Type: Regular

Job Code: A

Responsibilities

E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. Our mission is to provide world‑class service and experience for customers, sellers and creators. We are looking for a SEA Governance Operational Risk Analyst role to support root cause analysis and problem resolution management for the SEA region.

• Identify and assess gaps across the governance lifecycle, from policy development to enforcement, through case investigations and root cause analysis.
• Drive cross‑functional collaboration to align on findings, share insights, and buil...