Global Head Change Adoption & Operations Support, Mexico City (Mx)

Location: Mexico City, MX

About the Team

Global Business Services, a key function within the COO Division of Corporate Solutions, is committed to delivering seamless, end-to-end operational services that drive efficiency, consistency, and excellence. That includes all operational services as a commercial insurer with proximity to Underwriters and Clients. Therefore, our mandate centers around building strong, collaborative partnerships across Customer facing units. Ensuring strategic alignment and delivering measurable value. Through a standardized and transparent service, we provide clarity and consistency across our offerings, enabling streamlined, scalable operations. Focused on service excellence and differentiation, we continuously innovate, adopt best practices, and enhance our capabilities to create exceptional value for our customers.

About the Role

The Head of Change Adoption - together with a small team of experts - is in charge to en...