Global Head, Customer Solutions Ops | AI-Driven Leader

Asurion is seeking a Senior Director of Customer Solutions Operations in the Philippines to lead a large-scale customer experience organization across global contact center sites. The role involves accountability for important performance metrics, coaching directors, and ensuring compliance with client requirements.

The ideal candidate has 10+ years of contact-center experience, a strong track record in building effective teams, and excellent communication skills. Competitive pay and benefits are provided, including health, dental, and vision.