Global Head of Enterprise Customer Support — SaaS, AI

A leader in EV solution providers is seeking a Head of Customer Support to architect and scale a world-class support function. This role focuses on ensuring SaaS customers receive reliable, high-quality support that drives trust and retention. The ideal candidate will have extensive experience in customer support within B2B SaaS environments and a strong ability to leverage technology and AI for operational efficiency. Join us to lead the support system in a fast-paced, high-growth environment.
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