Global Implementation Lead

We’re hiring an Implementation Lead who will own the end‑to‑end deployment of Lua agents for customers and play a critical role in expanding accounts, supporting sales cycles, and identifying new revenue opportunities.

You’ll be the person who understands the customer’s agent needs better than they do—translating them into high‑impact agent deployments and using those insights to drive expansions, upsells, and strong references. This role sits at the intersection of implementation, technical consulting, customer success, and sales.

This is a hands‑on “ builder” role: part hunter, part consultant, part architect.

What You’ll Do

Implementation & Delivery

• Lead technical discovery, solution design, and implementation for new customers.
• Work with engineering to oversee the build of early agent prototypes, integrations, and workflows.
• Manage end‑to‑end delivery: project scoping, execution, timelines, and qual...