Global IT Service Delivery Leader

An innovative IT solutions provider is looking for an experienced IT Service Delivery Manager in Lahore. You will oversee and optimize IT service delivery to global businesses, ensuring alignment with objectives and service levels. The ideal candidate has 7+ years in service delivery management, strong vendor management skills, and expertise in ITSM tools. You will lead a distributed team, manage stakeholder relationships, and drive continuous improvement in service quality and user experience.
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