Global IT Service Desk Analyst – Level 1–3 Support

Smiths Group
Full-time tlalnepantla, estado de méxico Bases de datos, analítica y BI
Posted:
June 04, 2026
Location:
tlalnepantla, estado de méxico, Mexico

Job Description

A leading engineering solutions provider in Tlalnepantla is seeking a Technical Support professional to provide Level 1 support to employees. The role includes troubleshooting various computing devices and ensuring adherence to service level agreements. Candidates should have a Bachelor's degree in a related field and 2–3 years of IT service desk experience. The position emphasizes communication skills and the ability to manage multiple tasks effectively. This role offers opportunities for travel to other company locations.
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Job Overview

Job Type: Full-time
Location: tlalnepantla, Mexico
Posted: June 04, 2026
Deadline: July 14, 2026