Global IT Support Desk Specialist (24/7)

A leading IT services company in the Philippines is seeking an IT SUPPORTER to provide first-line support to clients through phone, email, and IM Chat. The ideal candidate will have a strong customer orientation, analytical thinking, problem-solving skills, and technical troubleshooting expertise. Responsibilities include managing IT client inquiries, documenting issues, and escalating complex problems as needed. A Bachelor's degree or relevant experience is required, along with fluency in English. This role may involve rotational shift work to ensure 24/7 coverage.
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