Global Rider Engagement Lead — Lifecycle & Governance

SupportFinity™ is looking for a Manager, Rider Engagement, responsible for driving a cohesive rider engagement strategy across APAC, Europe, and Türkiye. You will define global standards while enabling regional execution.

Key responsibilities include developing a cross-regional rider engagement framework, managing communications, and leading satisfaction analytics to improve rider retention. The role requires strong analytical skills and experience in multi-market management.