Global Sales Team Operations Specialist

Our client is a globally connected technology organization offering cloud-based solutions and workforce services across 170+ markets. They provide scalable platforms, compliance-ready systems, and localized support to help businesses expand internationally.

ROLE

This is an execution and support-oriented role. All activities must be conducted under the direct instruction, authorization, and supervision of the internal Alibaba manager. The primary function is to ensure accurate and efficient execution of strategic directives within outsourced (BPO) teams.

RESPONSIBILITIES

• BPO Partner Operations Support
• Assist in preliminary BPO vendor screening, background checks, and onboarding tracking strictly according to internal manager instructions
• Draft documentation, coordinate legal reviews, and manage archiving within pre-approved contract and SLA frameworks
• Monitor BPO compliance execution daily/weekly and expedite ...