Global Service Agent - Customer & Logistics Support

Supply Department - Customer Service Representative

Department: Supply

Key Responsibilities:

• Ensure timely fulfillment of customer requirements and specifications.
• Monitor customer inquiries and process shipments.
• Coordinate transport logistics as per customer needs.
• Maintain direct communication with clients.

Requirements:

• Bachelor’s degree in Logistics, International Trade, or related field.
• Minimum 1 year of experience in customer service within the automotive industry (3 years preferred).
• Knowledge of IATF 16949, ISO 14001, and business English.

Technical Skills:

• Proficient in TOMS GM, ERP (SAP), and Excel.
• Understanding of supply chain management and risk management.

Soft Skills:

• Strong interpersonal skills and ability to work under pressure.
• Cust...