Global Service Desk Engineer – ITIL & AD/O365 Expert

The Dignify Solutions, LLC

Full-time Estado de México, Estado de México Other-General

Posted:

March 03, 2026

Location:

Estado de México, Estado de México, Mexico

Job Description

                    A leading IT service provider is seeking a Service Desk Engineer to join their team in Mexico. The role requires strong experience with Global Service Desk, ITIL processes, and troubleshooting of various software and hardware issues. Candidates should have a solid knowledge of Active Directory and O365. This full-time position offers the opportunity to escalate complex issues to tier 2 support for resolution.
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Job Overview

Job Type: Full-time

Location: Estado de México, Mexico

Posted: March 03, 2026

Deadline: April 12, 2026