Global Service Desk Engineer – ITIL & AD/O365 Expert

The Dignify Solutions, LLC

Full-time Mexico, Estado de México Bases de datos, analítica y BI, Soporte técnico y administración

Posted:

February 21, 2026

Location:

Mexico, Estado de México, Mexico

Job Description

                    A leading IT service provider is seeking a Service Desk Engineer to join their team in Mexico. The role requires strong experience with Global Service Desk, ITIL processes, and troubleshooting of various software and hardware issues. Candidates should have a solid knowledge of Active Directory and O365. This full-time position offers the opportunity to escalate complex issues to tier 2 support for resolution.
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Job Overview

Job Type: Full-time

Location: Mexico, Mexico

Posted: February 21, 2026

Deadline: April 02, 2026