Global Service Desk Manager (MSP)

A leading Managed IT Services Provider in Pakistan is seeking a hands-on Service Desk Manager to oversee global support operations. The role involves managing a 24/7 Help Desk team, ensuring SLA compliance, and improving service delivery through ITIL best practices. The ideal candidate should have over 5 years of end-user support experience and proven leadership skills. Strong technical knowledge of various operating systems and cloud platforms is essential. Join us to lead a team delivering world-class IT solutions.
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