Global Social Media Analytics Manager

Drive impactful social media strategies as Phonak's Global Social Media Analytics and Operations Manager in Kitchener, ON. Focus on analytics, governance, and operational efficiency to deliver measurable results.

This role requires a strategic leader with over five years of experience in social media analytics and digital marketing operations. You will own Phonak's global social media measurement framework while collaborating with various teams to enhance engagement and conversion rates. Your expertise will be vital in maintaining compliance and optimizing workflows, ensuring all outputs are in alignment with business objectives.

Key Responsibilities:
• Own and evolve the social media measurement framework
• Develop dashboards across various social media activities
• Analyze performance trends and provide actionable recommendations
• Manage global social media tools and processes
• Support local markets with insights and optimizat...