Global Training & Quality Lead (Remote, Night Shift)

A leading recruitment firm is seeking a Senior Specialist in Training & Quality. This role involves developing and delivering training programs, monitoring quality, and collaborating with department leaders to ensure alignment with business objectives. The ideal candidate has a Bachelor's Degree, over 5 years of relevant experience in a BPO or similar environment, and strong customer service skills. This position offers the opportunity to work remotely during night shifts.
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