Global User Operation Specialist

About Us

EBC Financial Group is a global firm headquartered in London, offering online trading, asset management and other services. Our team consists of seasoned professionals and young talents who bring diverse perspectives and exceptional skills to the table. We currently operate in major financial hubs worldwide - including Sydney, Singapore, Kuala Lumpur, Hong Kong, Tokyo, Bangkok and more. At EBC, integrity, respect, and trust are our core values. The right candidate will have the opportunity to work with experienced professionals and be part of a dynamic and innovative team. Join us on our mission to be every trader's North Star, enabling clients to rule the markets globally

Responsibilities:

• User Lifecycle Management: Develop and execute comprehensive user lifecycle strategies covering the entire process from new user acquisition and activation to retention, repurchase of existing users, and re-engagement of churned users, aiming to enhance user ...