RE
Posted:
February 28, 2026
Location:
Singapore, Singapore, Singapore
Job Description
Responsibilities
I. Warranty Claim Management
I. Warranty Claim Management
- Lead the global warranty team to effectively process incoming warranty claims by ensuring prompt responses and achieving set processing cycle time target(s).
- Responsible for sustaining & continuous improvement to CWCS (customer warranty claims system) platform to meet evolving business requirements.
- Establish a standardized claim technical judgement and resolution workflow for global warranty team; and provide training to Regional Technical Support whenever required.
- Lead the warranty claim resolutions e.g. RMA & Goodwill; and propose recommended options to decision-making committees for approval.
- Monitor the warranty expenses, and ensure compliance to limited warranty terms, or unique liabilities from customer contracts and/or regional regulations and laws.
- Work with Customer Quality to manage the approval of related expenses in claim resolutions; ...
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Apply Now Save for LaterJob Overview
Job Type:
Full-time
Location:
Singapore, Singapore
Posted:
February 28, 2026
Deadline:
April 09, 2026