Globe At Home Postpaid Base Management Manager

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

The GAH Postpaid Base Management Manager leads the development and execution of strategies to grow customer value among the existing Postpaid Base through improved monetization (upsell, downgrade prevention, etc) engagement, and retention. The GAH Postpaid Base Management Manager ensures that lifecycle interventions are able to deliver customer satisfaction and maximize revenue per user.

DUTIES AND RESPONSIBILITIES:

Mandate : Grow the GAH Postpaid business by maximizing customer value among existing subscribers – upsell, retention, and engagement

CUSTOMER ANALYTICS & INSIGHTS

• Drives weekly dashboarding and customer insighting

• Consolidates base performance metrics across mo...