GN - SONG - Service - Amazon Connect – Associate Manager

Amazon Connect + Level 8 (Associate Manager) + Entity (S&C GN)

Management Level : Level 8 – Associate Manager

Location : Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai

Must Have Skills

• AWS contact center
• Amazon Connect flows
• AWS Lambda and Lex bots
• Amazon Connect Contact Center

Good to Have Skills

• AWS Lambda and Lex bots
• Pinpoint
• Transcribe
• Comprehend

Job Summary

The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sa...