Greeter/Analyst (Customer Service Representative) | Lima, Peru

Greeter/Analyst | (Customer Service Representative)
Lima, Peru
The Greeter/Analysts perform the tasks listed below. The Greeter/Analysts may rotate between a Mission, DSC, or OFC depending on whether the country has such facilities and the distance between the facilities.
When working at a Mission, a Greeter/Analyst will perform the following tasks:
Provide information about application processing at the waiting area but not any specific visa information.
Greeters may work outside the Mission building or inside the waiting area of the consular section.
Coordinate the queues of Applicants into agreed upon time blocks, according to the time of their appointments.
Ensure that wait time is kept to a minimum if Applicants have any mental or physical limitations, such as a disabled, pregnant, or elderly Applicants.
Answer routine questions in a professional and efficient manner from Applicants who visit the Mission
Using GDIT supplied equipment, screen Applicants...