Group Manager - FNA

WNS Global Services
full-time San José, San José Province Top Executives
Posted:
June 07, 2026
Location:
San José, San José Province, Costa Rica

Job Description

Job Description

  • Work towards meeting all Finance and Operations measures.
  • Strong process improvement drivePeople , Process and Stakeholder management• Manage end to end F&A processes for defined projects and assigned territories.
  • Manage external and internal customer expectations.
  • Delivers on promises to clients, even if unrelated to SLA’s.
  • Delivers processes as per client SLA’s.
  • Actively reacts to CSAT comments and recommends the solutions to exceed client’s expectations.
  • Manage attrition (keep below target).
  • Mentoring direct reports in terms of their day-to-day tasks and career path (incl. defining their development needs).
  • Promotes rewards and recognition programs linked to values and specific business objectives.
  • Invests in opportunities to better serve clients and delivering solutions, not just meeting SLA’s

Qualifications

  • Experience in managing big F&A te...

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Job Overview

Job Type: full-time
Location: San José, Costa Rica
Posted: June 07, 2026
Deadline: July 17, 2026