Group Manager

JOB DESCRIPTION:

1. ORGANIZATIONAL RELATIONSHIP

1.1 Reporting to : Managing Director

1.2 Supervising : Store Management Team Members

1.3 Coordinating with : Store Management Team Members,

Customers, Support Center Representatives

2. JOB OBJECTIVE

The Group Manager is responsible for leading and developing multi-unit store management teams to achieve highest level of customer satisfaction, FSC consistency, sales and profitability targets, in accordance with the direction of the Franchisee.

The Group Manager is expected to perform these duties and responsibilities in managing the Jollibee brand.

3. KEY RESULT AREAS

3.1 Store Sales Levels

3.2 Store Profit Levels

3.3 Over-all Store Food, Service and Cleanliness (FSC) level

3.4 People Management and Development

3.5 Administrative Requirements Compliance

4. DUTIES AND RESPONSIBILITIES

4.1 Sales

4.1.1 Defines and achieves ...