Group Reservations Specialist: Drive Large-Group Bookings

PULLMAN in Cape Town is seeking a Reservations Agent for Leisure & Groups to manage all guest inquiries related to hotel room reservations. The role includes processing reservations, handling group bookings, and ensuring high levels of guest satisfaction.

The ideal candidate will possess excellent communication skills, strong organizational abilities, and thrive in a fast-paced environment. Additional responsibilities involve resolving guest complaints and collaborating effectively with various departments to meet hotel standards.