group retail manager

Job description:

Staff Management:

• Hiring, training, and developing sales staff
• Scheduling and assigning tasks to employees
• Performance evaluations and coaching
• Addressing employee concerns and resolving conflicts

Sales and Profitability:

• Setting sales targets and goals for the team
• Monitoring sales performance and identifying areas for improvement
• Implementing sales strategies and promotions
• Analyzing sales data to make informed decisions

Customer Service:

• Ensuring exceptional customer service standards
• Handling customer complaints and resolving issues
• Promoting customer loyalty and positive store experience

Store Operations:

• Managing store budget and expenses
• Ensuring compliance with company policies and procedures
• Maintaining a clean and organized environment
• Overseeing opening and closi...