GSOC Analyst | Argentina

- GSOC Analyst | ArgentinaGlobal Support Operations# GSOC Analyst | ArgentinaBuenos Aires, Buenos Aires, ArgentinaFull time3 openingsWe are seeking a dedicated GSOC Analyst Level 1 to join our team at Intras Cloud Service (ICS). The successful candidate will provide first-level technical support, troubleshooting, and analysis to ensure seamless IT operations for our customers. This role requires a proactive approach, excellent communication skills, and the ability to function effectively in a fast-paced environment. Assist users with a variety of issues, including software application errors, installation/configuration, desktop/laptop hardware, network communications, Internet connectivity, Point of Sale (POS) hardware/software, and printers/scanners. Document all work performed using a ticket tracking system, ensuring proper routing and escalation of tickets to appropriate teams. Collaborate with team members to devise effective technical solutions and provide analytical and technical...