Job Description
Summary
Job Description
Role mission
The Client Advisor has the mission to create and deliver a unique and personalized client experience for all customers so individual and store sales goals can be achieved.
Key accountabilities
Driving sales
- Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities
- Collects meaningful customer information throughout the client journey to feed into the CRM system
- Effectiely uses cross- and upselling techniques to maximize sales opportunities.
- Guides and influences the client to make the best possible decision to buy the right product.
Client experience
- Creates an engaging and emotional client experience, offering best in class service being it in-store or on distance. Hosts the client in line with ho...
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