Guest Experience Agent

First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.





A little taste of your day-to-day:





Every day is different, but you’ll mostly be:





● Kicking off truly memorable guest experiences with the warmest of welcomes





● Acknowledging IHG Rewards Club members and returning guests in person or over the phone





● Taking, managing, and receiving payments for guest bookings





● Making the check-in and check-out process feel swift and seamless





● Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations





● Being our guests’ trusted con...