Guest Experience Agent

The Travel Coorporation

Full-time Uluru, Northern Territory Information and Record Clerks

Posted:

February 25, 2026

Location:

Uluru, Northern Territory, Australia

Job Description

Guest Experience Agent - AAT Kings 
Location: Ayers Rock / Yulara
About the role 
For over 100 years, AAT Kings has been sharing the very best of Australia and New Zealand with travellers from around the world. Based in Yulara, right on the doorstep of Uluru, our Guest Experience Agents will promote, sell and provide advice on our amazing AAT Kings products, creating lifetime memories for our guests
Day to day, you will:
Retaining bookings by cross-selling and upselling across our touring brands.
Supporting customers and trade partners when departures are withdrawn, offering suitable alternatives.
Handling escalated customer queries and resolving concerns with a solutions-focused approach.
Managing reporting, rescheduling, and database administration.
Building strong relationships with customers to truly understand their travel needs.
Supporting the Contact Centre and other stakeholders with pr...
                

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Job Overview

Job Type: Full-time

Location: Uluru, Australia

Posted: February 25, 2026

Deadline: April 06, 2026