Guest Experience Ambassador – Security & Bell

Position Summary Statement: The incumbent will assist the Bell Desk and Security in the day-to-day operations and carry out all tasks with high Service Standards.

• Perform the following Security Tasks:
  • Static (Security & Fire command centre) duties:
    • Handling Fire Alarm system and emergency responses
    • Operating Security CCTV Surveillance system
    • Screening/vetting all visitors, delivery men and contractors going through Security Check points
  • Keeping the work area neat and operationally viable and prevent unauthorized entry

• Interact with guests and provide assistance in hospitality matters including safety and security (e.g., luggage safety, provide guests information and services)
• Ensure safety of guest arrivals and departures especi...