Guest Experience & Communications Manager

ARAVEST SG MARLIN PM PTE. LTD. is seeking an Operator Manager in Singapore to organize and coordinate exceptional services for guests. The role involves managing guest complaints, overseeing the Communication Centre, and ensuring high service standards across the team.

The ideal candidate will have a minimum of 2 years in a similar position within a 5-star hotel and strong customer service skills. A supportive and dynamic work environment is promised, where leadership and communication skills will ensure memorable experiences for guests.