Guest Experience Concierge – Reception & Service

Oultonhallhotel in Leeds seeks a customer-oriented professional to enhance guest experiences. You will handle check-ins, manage payments, and ensure guest satisfaction while addressing inquiries and complaints.

The ideal candidate will have a passion for customer service, experience in a customer-facing role, and strong conflict resolution skills. The position also offers various perks, including free health club membership, discounts, and access to learning opportunities.