Guest Experience Coordinator

GUEST EXPERIENCE/SERVICES COORDINATOR

We are seeking a highly organized, service-driven Guest Experience Coordinator to own the end-to-end guest journey and relocation coordination for a fast-growing corporate housing and hospitality organization. This role is critical to delivering a seamless, high-quality, VIP-level experience for guests and clients, while ensuring operational excellence across arrivals, stays, extensions, and departures.

You will blend frontline guest/client communication with operational coordination, vendor management, data accuracy, and service recovery. You'll partner closely with property managers, landlords, utility providers, concierge/inspection vendors, and internal operations teams to ensure every transition is executed smoothly, on time, and to brand and client standards.

RESPONSIBILITIES

Guest Experience & Service Excellence:

• Deliver a high-touch, customer-first experience across all guest interactions.