Guest Experience Expert (Front Desk, i-Job Program)

Additional Information Job Number
Job Category
Rooms & Guest Services Operations Location
Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, Singapore, VIEW ON MAP Schedule
Full Time Located Remotely
N Position Type
Non-Management Job Summary Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. Job Duties And Responsibilities Guest Relations Establish guest connection via email prior to arrival to customize the guest stay experience and be th...