Guest Experience Leader in Whistler

Join Scandinave Spa as a Guest Experience Team Lead and deliver unparalleled service to guests. This full-time position is perfect for enthusiastic leaders who love engaging with clients.
In the Guest Experience Team Lead role, you will oversee daily operations, ensuring a welcoming atmosphere while maintaining the highest service standards. Your leadership will inspire the team to handle guest inquiries skillfully and deliver exceptional experiences. Additionally, you will train staff and coordinate tasks that enhance the spa's guest offerings.
Key Responsibilities:
• Inspire and lead the Guest Experience team daily
• Oversee front desk operations and guest services
• Train and onboard new Guest Experience staff
• Communicate effectively regarding guest experiences
• Ensure smooth operations in reception areas
Requirements:
• Leadership experience in customer service preferred
• Excellent communication and teamwork skills
• Calm and professional demean...