Guest Experience Maker (GEM) - Six Senses The Palm Dubai

IHG
Full-time United Arab Emirates, United Arab Emirates other-general
Posted:
June 03, 2026
Location:
United Arab Emirates, United Arab Emirates, United Arab Emirates

Job Description

As Guest Experience Maker (GEM), I will assume full responsibility for the efficient operation in the following:

Review daily arrivals and departures to ensure proper handling of Special Guests, VIP Guests and Groups.

Ensure rooms are checked prior to guest’s check-in to ensure they are clean, properly equipped and in a high standard of maintenance.

Handle guest feedbacks, inquiries, and comments. Log them and initiate appropriate action and follow up.

Ensure all equipment of the department is kept clean and in good working condition.

Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.

Strictly adhere to LQA standards and guest comments.

**Qualifications**

To execute the position of GEM, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
...

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Job Overview

Job Type: Full-time
Location: United Arab Emirates, United Arab Emirates
Posted: June 03, 2026
Deadline: June 08, 2026