Guest Experience Manager - Andaz Nanjing

Hyatt
Full-time NANJING, China other-general
Posted:
March 01, 2026
Location:
NANJING, China, China

Job Description

**Description:**

You will be responsible to assist with the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, whilst meeting employee, guest and owner expectations. To assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.

**Qualifications:**

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager - Concierge or Guest Service Manager. Should be a holder of the 'Clefs d'Or'. Good problem solving, organisational and interpersonal skills are a must.

Mandarin speaking is a MUST.

**Primary Location:** CN-32-Nanjing
**Organization:** Andaz Nanjing Hexi
**Job Level:** Full-time
**Job...

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Job Overview

Job Type: Full-time
Location: NANJING, China
Posted: March 01, 2026
Deadline: March 08, 2026