Guest Experience Manager (GXM)

Overview

Role: Guest Experience Manager (GXM)

Location: Central London (near to Bond Street)

Department: Reception UK

Job type: Permanent

Salary: £14.95 per hour

Hours: 45 hours per week

Pattern of work: Monday to Friday (08:00 - 18:00) 1 hour unpaid lunch

Closing Date: 15/02/2026

Job ID: 801

Role summary

We are looking for a proactive, polished, and personable Guest Experience Manager to lead the Front of House experience. You’ll be the sole ambassador of the building, setting the tone for a premium and professional space. We are seeking an exceptional Guest Experience Manager to deliver a first-class, hospitality-led experience within a prestigious corporate office. As the key Front of House professional, you will create outstanding first impressions, manage daily reception operations and build strong, trusted relationships with tenants, clients and stakeholders.

About us