Guest Experience Manager

Dromoland Castle is seeking a visionary Guest Experience Manager to serve as The Architect of Magic of our guest journey - a curator of moments, a guardian of standards, and the living embodiment of our Castle's spirit. In this role, you do not simply welcome guests, you orchestrate emotion. From the first spark of anticipation to long after departure, you ensure every stay is bespoke, never generic, and deeply personal. You understand that true luxury is not transactional, it is transformational. You see beyond reservations and room numbers. You see stories waiting to unfold. This is much more than a management role. It is a rare opportunity to shape the emotional heartbeat of one of Ireland's most prestigious estates. Are you ready to architect extraordinary?

What You'll Do:

Design the Journey

Harness intuition and emotional intelligence to curate exceptional, t...