Guest Experience Ranger

Job Overview:

We are seeking for a responsible, customer-oriented and passion with nature Guest Experience Park Ranger to join our team. The Guest Experience Ranger is a multitasking professional who supports various operations at park, including ticketing, retail, trail guiding, and cafe assistance. The role requires strong customer service skills, a passion for nature and outdoor activities, and the ability to handle multiple tasks simultaneously. The ideal candidate is adaptable, friendly, and can create a welcoming environment for guests, while ensuring their safety and enjoyment.

Key Responsibilities:

Ticketing and Customer Service:

• Greet customers as they enter the store and offer assistance.
• Provide information about products, promotions, and park information.
• Assist customers with their purchases, answer questions, and offer recommendations.
• Handle customer complaints or concerns professionally and escalate issues t...