Job Description
Guest Experience Representative
Remote – Full-time/Contract
About Localbird
Localbird is building the digital concierge for vacation rentals, helping hosts offer curated, bookable experiences like massages, private chefs, airport transfers, and tours. We're live in the U.S. and Latin America, with hundreds of hosts and thousands of travelers booking through our platform.
We're growing fast and backed by top-tier investors.
Role Overview:
As a Trip Planner, you'll provide live chat support, handle reservations, and ensure guests have seamless experiences. This role involves responding to inquiries, assisting with bookings, and resolving any issues to enhance guest satisfaction.
Schedule:
Includes certain days on the weekend and evening shifts.
Responsibilities:
- Assist guests via phone, email, or chat
- Manage bookings, verify availability, and process payments
- Communicate key details before arr...
Apply for this Job
Submit your application for the Guest Experience Representative position at Localbird.
Apply Now Save for Later