Guest Experience Representative

About Miami Vacation Rentals
Miami Vacation Rentals (MVR) is a leading hospitality and property management company offering high-quality vacation rental accommodations in the heart of Miami. We're passionate about delivering exceptional guest experiences that combine the comfort of home with the standards of a luxury hotel.
Our international team is driven by values of trust, service, excellence, teamwork, care for our people, and resourcefulness. As we continue to grow, we're looking for dedicated, service-minded professionals who share our commitment to hospitality and attention to detail.
Position Overview
As a Guest Experience Representative, you are the primary point of contact for our guests — ensuring each stay is smooth, memorable, and exceeds expectations. You will manage guest communications across major Online Travel Agencies (OTAs) such as Airbnb, , Expedia, and VRBO, using these platforms daily to handle inquiries, reservation changes, guest messaging, and issu...