Guest Experience Representative

Confidential

Full time Philippines, Metro Manila Information and Record Clerks

Posted:

February 28, 2026

Location:

Philippines, Metro Manila, Philippines

Job Description

About the Role
A fast-growing, celebrity-owned lifestyle food brand in the U.S. is looking for Guest Experience Representatives to join its remote team in the Philippines. You’ll be the front line of our brand—delivering high-quality support via email, SMS, and occasional phone support during U.S. Pacific hours.
Time: 10 AM - 10 PM (U.S. Pacific Time)
Who You Are
A hospitality-minded professional who thrives on creating standout guest experiences
A strong communicator with a friendly, clear, and empathetic tone
A proactive problem-solver who remains calm under pressure
Detail-oriented and dependable in a fast-paced, high-touch environment
What You'll Do
Respond to guest inquiries and feedback with care and efficiency
Resolve issues and turn challenges into positive moments
            

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Job Overview

Job Type: Full time

Location: Philippines, Philippines

Posted: February 28, 2026

Deadline: April 09, 2026