Guest Experience Team Member

Position: Guest Experience Team Member 
Type: Full-Time / Part-Time / Seasonal
Pay Rates: Up to £ per hour depending on age 

Join our One Great Team here at Haven as a Guest Experience Team Member, where you’ll be the heart and soul of our guest and owner experience, making their stay with us feel extra special! 

As a Guest Experience Team Member, you’ll be interacting with guests and owners to ensure they feel welcome, valued and have everything they need for a memorable experience. From cheerful hellos to problem-solving pros, you’ll play a key role in making every guest’s stay unforgettable. 

Key Responsibilities
- Greet each guest with a friendly smile and genuine enthusiasm as they arrive at our vibrant reception area, creating an inviting atmosphere and a positive first impression. 
- Listen attentively to questions or concerns, taking thoughtful action to make each interaction feel personalised and e...