Guest Relation Manager

Description

Call Satya 8920615946(Whastapp)

We are seeking a dedicated and experienced Guest Relation Manager in Ireland/Netherlands. The ideal candidate will have a passion for delivering outstanding guest experiences and will be responsible for managing the guest relations team, ensuring high standards of service, and addressing guest needs effectively.

• Provide upscale guest service experiences for clients throughout their stayEnsure clients are properly greeted upon their arrivalMonitor daily bookings and ensure assigned rooms are prepared prior to check-inCoordinate luggage collection and storageOversee check-in and check-out procedures, including reservations and financial transactionsPromptly address guests' requests, like in-room diningActively listen to and resolve complaintsEnsure special guests, like disabled people, elderly, children and VIPs, receive personalized servicesCoordinate and manage communication between g...