Guest Relation Officer

**Description:**

**Grand Hyatt Amman** enjoys a prime location at the heart of Amman. Grand Hyatt Amman is only a 45-minute drive from Queen Alia International Airport. The 312 rooms are equipped with an array of modern amenities and latest technology. For meetings and conferences, the hotel is well-equipped for hosting business and social gatherings of every description. Over 350 colleagues are committed to maintaining the highest standards of luxury, quality and service which define the company.

**The Role**

The Guest Relation Officer will assist in managing the department as a successful independent profit center and to provide courteous, professional, efficient and flexible service consistent with Grand Hyatt Amman and Hyatt International Standards Policies & Procedures in order to maximize guests’ satisfaction.

As a Guest Relation Officer, you will be reporting directly to the Front Office Manager.

**Key Responsibilities:**

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