Guest Relation Officer

Job Description

Rosati Bistro, a renowned dining establishment in Karachi, is seeking fresh graduates for the role of On Rotation Guest Relation Officer. Our bistro specializes in delivering exceptional culinary experiences and aims to enhance guest satisfaction through superior service and engagement.

Responsibilities

• Greet and assist guests in a friendly manner
• Address guest inquiries and resolve complaints
• Maintain knowledge of menu items and daily specials
• Ensure a clean and welcoming environment
• Coordinate with kitchen and service staff to optimize the dining experience

Job Specification

• Excellent communication and interpersonal skills
• Strong problem‑solving abilities
• Customer-focused with a positive attitude
• Ability to work in a fast-paced environment
• Basic knowledge of the accounting industry is a plus