Guest Relations Agent

Paradise Inn Group

Fulltime Alexandria, Alexandria Governorate Information and Record Clerks

Posted:

June 04, 2026

Location:

Alexandria, Alexandria Governorate, Egypt

Job Description

Guest Relations Agent.

Job Summary:
The Guest Relations Agent plays a vital role in ensuring each guest enjoys a comfortable and pleasant stay, making full use of the hotel’s services and amenities. This position is key to enhancing guest satisfaction, fostering guest loyalty, and supporting the hotel’s long-term success. The agent also handles and resolves issues efficiently to contribute to smooth daily operations.

Key Responsibilities:
Review arrival lists to identify and prepare for VIP guests.
Personally greet VIP guests and serve as their point of contact throughout their stay.
Provide guests with accurate information about hotel services, amenities, and local attractions.
Log all guest interactions using CRM software or a logbook to maintain service continuity.
Demonstrate empathy and problem-solving skills when handling guest complai...
                

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Job Overview

Job Type: Fulltime

Location: Alexandria, Egypt

Posted: June 04, 2026

Deadline: July 14, 2026