Guest Relations Agent
Four Seasons Hotels and ResortsJob Description
Description
:The Four Seasons Hotel Doha is looking for a Guest Experience Agent. The candidate must have a commitment and passion for ensuring the best in guest services and creating a welcoming first impression and lasting farewell. This position reports to the Guest Experience Manager.This is a highly visible role representing Four Seasons Hotel Doha and managing the day to day activities of the Guest Relations Team.
Essential Functions:
Coordinates and liaises with various departments to ensure the hotel provides the highest level guest experiences
Meets and greets arriving and departing guests; Provides genuine hospitality and recognition, acts as host/ hostess
Maintain a harmonious and professional relationship with co-workers, supervisors and all departments.
Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth inEmPact.
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