Guest Relations Agent

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

• Deliver exceptional, personalized luxury service to all guests, with a strong focus on VIPs and loyalty members
• Anticipate guest needs and create memorable moments throughout the guest journey
• Prepare and manage VIP arrivals , including room allocation, amenities, and special requests
• Handle VIP check-in / check-out , including in-room check-in, escorting, and room or...